Retail & HospitalityClient projectArchive project · 2025
“Melting discount” loyaltyA discount that melts when the guest stays away
An ordinary loyalty-card discount does not motivate frequent visits. The agency needed a café mechanic where coming every day pays off most, and sign-up takes a minute — via WhatsApp from a QR on the table.
- maximum discount
- 10%maximum discount
- the floor the discount melts to
- 3%the floor the discount melts to
- n8n workflows: from sign-up to the draw
- 5n8n workflows: from sign-up to the draw
What we built
- Registration via a WhatsApp bot from a QR: name, birth date, gender
- 10% off, minus 1% for every missed day, 3% minimum
- A message to the cashier when a guest arrives, with the discounted total
- A reminder to those who have not visited for more than three days
- A weekly draw: 3 winners, with odds growing with the number of visits
- Two versions: n8n + amoCRM and FastAPI + a Nuxt admin
Stack
- n8n
- WhatsApp Business API
- amoCRM
- FastAPI
- MongoDB
- Nuxt
The prototype assembled the whole mechanic — from the table QR to the cashier's message — in two variants: no-code and on its own backend.
Questions
“Melting discount” loyalty in brief
Who built the product, what it does and how to order something similar.
Who built “Melting discount” loyalty?
“Melting discount” loyalty was designed and built by 105, a Kazakhstan IT company ("105kz" LLP, Almaty, Astana Hub resident) for the project owner.
What does “Melting discount” loyalty do?
A discount that melts when the guest stays away. Key features: registration via a WhatsApp bot from a QR: name, birth date, gender; 10% off, minus 1% for every missed day, 3% minimum; A message to the cashier when a guest arrives, with the discounted total; A reminder to those who have not visited for more than three days.
Can we order a similar system for our company?
Yes. 105 builds apps for coffee chains and restaurants, booking systems, loyalty programmes and AI sales assistants around a specific business: a 1–2 week problem review, a clickable prototype in 2–4 weeks, then iterative development. Source code and documentation stay with the customer. Contact: info@105.kz, +7 (771) 803-44-47.
Cases
More in this direction
Envy
Envy is a management platform for photo, video and podcast studios by the 105 team: online booking requests with availability checks, a calendar for rooms, equipment and staff, CRM with loyalty and gift certificates, finance and payroll, a café POS, equipment tracking and cleaning checklists. An AI manager sells in WhatsApp and issues payment invoices right in the chat; Instagram Direct is built and awaits Meta approval. Each studio gets its own installation — this is how Sham Studio is launching on it.
- Booking and resources
- AI sales in WhatsApp
- CRM & loyalty
IsraBot
IsraBot is an AI sales and support manager for WhatsApp that is deployed on the customer's own server. It answers from a knowledge base with hybrid search, understands voice notes and receipt photos, replies by voice, runs reminders, follow-ups and broadcasts outside quiet hours and issues payment invoices right in the chat. A reliable delivery queue with retries, operator takeover, a 9-step setup wizard and a live catalogue from ERP; one instance serves several branches or brands. Instagram Direct is enabled once Meta approves the app.
- AI sales in WhatsApp
- Payment right in the chat
- Voice and receipt photos
BAL
BAL is the digital system of the Bal Bakery chain of bakery-cafés in Almaty: a guest app for iPhone and Android, a chain-wide admin, a QR menu, an order TV screen and a courier panel, all connected to the iiko POS. Guests order pick-up, dine-in via a table QR or a custom cake, pay right from the cart and collect cashback, levels and “every 5th coffee” stamps. The menu, stop lists, orders and branch load sync with iiko; the admin adds marketing with A/B tests and 36 reports. The interface is in four languages; the apps are going through store publication.
- iOS and Android app
- iiko POS link
- Cashback and stamps
Sham Studio
Sham Studio is a photo and video studio in Almaty launching on the Envy platform: a separate installation of the system was set up in two days. Guests book rooms, packages, team services, equipment rental and drinks on the booking page, while the studio runs bookings, finance and payroll, a café with a kitchen screen, stock, CRM with gift certificates and Meta ad analytics. An AI manager answers in WhatsApp, and analytics show how many sales the AI closed and how many the managers did. The studio's brand identity and rules are still in progress.
- Booking page
- AI manager in WhatsApp
- Café and stock
Digital games shop ERP
ERP, CRM and a storefront for a PlayStation digital games shop that replaced running the business in Google Sheets. One purchased account is split into slots of different types, and the system tracks cost and profit for every slot and account; the storefront holds a slot for 30 minutes when an order is placed. The installer workspace reveals access details only after re-login, with a watermark and an audit record, and credentials are encrypted. An eight-stage pipeline, finance in four currencies, three WhatsApp connections with automations and a catalogue feed for the IsraBot AI bot.
- Slot-level accounting
- Installer & audit
- WhatsApp and AI bot
Next step
Discuss a pilot project
Tell us about your task — we'll come back with a data audit plan and an effect estimate within two business days.
- 1A 30-minute call: the task, your current systems, who makes the decision
- 2A review of data and processes, a staged plan with time and cost ranges
- 3A 2–4 week prototype or an 8–12 week pilot with success criteria agreed upfront
NDA from the first contact
Reply within one business day