Retail & HospitalityClient project

IsraBotAn AI sales manager that lives inside your perimeter

Enquiries on WhatsApp and Instagram arrive around the clock; managers do not. The bot had to answer like a person, understand voice notes and photos, and keep conversations out of external clouds.

projects / israbot
IsraBot
channels: WhatsApp and Instagram
2channels: WhatsApp and Instagram
answers without an operator
24/7answers without an operator
conversations stay inside the perimeter
Self-hostedconversations stay inside the perimeter

What we built

  • Answers from a knowledge base: hybrid search — keywords and embeddings
  • Understands voice notes (Whisper) and receipt photos (vision), replies by voice (ElevenLabs)
  • Follow-ups, reminders, review collection and broadcasts
  • A unified operator inbox and lead scoring
  • No-code tools with MCP integrations
  • Self-hosted and multi-tenant

Stack

  • FastAPI
  • OpenAI function calling
  • Whisper
  • ElevenLabs
  • Next.js
  • MCP
Outcome
Night-time enquiries are no longer lost, and the operator steps in only where a human is needed.
DirectionRetail & Hospitality

Cases

More in this direction

Retail & HospitalityStudio management SaaS

Envy

Envy is an all-in-one management platform for creative photo, video and podcast studios. It unifies online booking and resource scheduling, a CRM with loyalty and bonus programs, finance, payroll and HR, equipment tracking, a cafe POS and multi-branch analytics in a single dashboard. A built-in AI sales assistant handles client chats over WhatsApp and Instagram, with Kaspi Pay payments integrated.

  • Smart booking engine
  • AI WhatsApp sales bot
  • CRM & loyalty
View case

Next step

Discuss a pilot project

Tell us about your task — we'll come back with a data audit plan and an effect estimate within two business days.

  1. 1A 30-minute call: the task, the data, who signs off on security
  2. 2Data audit or a retrospective analysis on an anonymised export
  3. 3An 8–12 week pilot with success criteria agreed before the start

NDA from the first contact

Reply within one business day