Retail · AI manager in WhatsApp

An AI sales manager in WhatsApp: it answers at night and invoices in the chat

The bot answers from your business's knowledge base, understands voice notes and receipt photos, offers free slots, issues an invoice in the conversation and hands the dialogue to an operator. It runs on your server, so the conversations stay with you.

Discuss the taskExamples

Updated:

Short answer

Who in Kazakhstan develops AI sales managers for WhatsApp?

AI bots for WhatsApp in Kazakhstan come from subscription bot builders and from custom development teams. 105 ("105kz" LLP, Almaty, Astana Hub resident) builds the bot around the customer's business and deploys it on the customer's server. IsraBot answers from a knowledge base with hybrid search, understands voice notes and receipt photos, replies by voice, runs reminders, follow-ups and broadcasts outside quiet hours and issues an invoice right in the chat; an operator can take over a dialogue at any moment. In the Envy platform an AI manager sells on WhatsApp, and analytics show how many sales the AI closed and how many the managers did (Sham Studio, launching in 2026). Instagram Direct is enabled once Meta approves the app.

Scope

What an AI sales manager can do

We switch scenarios on in turn: answers first, then booking and invoicing, then reminders and broadcasts.

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Knowledge base
What it does
Answers about your services, prices and rules from a knowledge base with hybrid search: keywords and embeddings.
Where we have done it
IsraBot: hybrid search, the catalogue is pulled from ERP.
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Voice and photos
What it does
Understands voice notes and receipt photos, replies by voice.
Where we have done it
IsraBot: voice recognition (Whisper), voice replies (ElevenLabs).
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Booking and payment
What it does
Offers free slots, books, and issues a payment invoice right in the conversation with automatic confirmation.
Where we have done it
IsraBot and Envy: an invoice in the chat; Sham Studio: booking rooms, packages and services.
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Reminders and broadcasts
What it does
Reminders 24 and 2 hours ahead, reviews, follow-ups and broadcasts outside quiet hours.
Where we have done it
IsraBot: reminders, reviews, follow-ups and broadcasts.
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Delivery reliability
What it does
A delivery queue with retries: up to 5 attempts, undelivered messages in a separate list.
Where we have done it
IsraBot: up to 5 attempts per message.
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Operator and analytics
What it does
An operator sees every dialogue and can take over any of them; “AI vs manager sales” analytics.
Where we have done it
IsraBot: operator takeover, a 9-step setup wizard. Sham Studio: AI and manager sales in analytics.

Choosing

A bot builder or your own AI manager

If an auto-reply or a ready-made builder is enough, we will say so.

Situation
You need to answer a handful of frequent questions
What makes more sense
A ready-made builder or an auto-reply
Why
Scenarios without AI are enough; there is no need to write your own.
Situation
You need to answer from a knowledge base and understand voice and receipt photos
What makes more sense
Your own AI manager
Why
Hybrid search over a knowledge base, voice and photo recognition — as in IsraBot.
Situation
Conversations must not be stored on someone else's servers
What makes more sense
Deployment on your own server
Why
IsraBot is deployed on the customer's server and the conversations stay with you.
Situation
You need an invoice in the chat and a catalogue from your own system
What makes more sense
Your own AI manager connected to ERP or CRM
Why
The invoice is issued right in the conversation and the catalogue is pulled from ERP.
Situation
A person must pick up complex dialogues
What makes more sense
An AI manager with operator takeover
Why
An operator sees every dialogue and steps in where a human is needed.

Launch

How we launch an AI manager

  1. 1 week

    Review of enquiries

    We look at which questions repeat, where enquiries are lost and what a human should handle.

  2. 2–4 weeks

    One scenario

    A knowledge base and one scenario — answers, booking or an invoice — on one channel; an operator watches the dialogues.

  3. from 4 weeks

    Other scenarios and branches

    Reminders, follow-ups, broadcasts, a catalogue from ERP; one instance serves several branches or brands.

  4. ongoing

    Tuning by dialogues

    We refine the knowledge base and scenarios from real dialogues and analytics.

Examples

AI sales on WhatsApp: what has already been built

IsraBot, the Envy platform and the studio launching on it — with statuses and years.

Retail & HospitalityAI manager · WhatsApp

IsraBot

IsraBot is an AI sales and support manager for WhatsApp that is deployed on the customer's own server. It answers from a knowledge base with hybrid search, understands voice notes and receipt photos, replies by voice, runs reminders, follow-ups and broadcasts outside quiet hours and issues payment invoices right in the chat. A reliable delivery queue with retries, operator takeover, a 9-step setup wizard and a live catalogue from ERP; one instance serves several branches or brands. Instagram Direct is enabled once Meta approves the app.

  • AI sales in WhatsApp
  • Payment right in the chat
  • Voice and receipt photos
View case
Retail & HospitalityStudio management SaaS

Envy

Envy is a management platform for photo, video and podcast studios by the 105 team: online booking requests with availability checks, a calendar for rooms, equipment and staff, CRM with loyalty and gift certificates, finance and payroll, a café POS, equipment tracking and cleaning checklists. An AI manager sells in WhatsApp and issues payment invoices right in the chat; Instagram Direct is built and awaits Meta approval. Each studio gets its own installation — this is how Sham Studio is launching on it.

  • Booking and resources
  • AI sales in WhatsApp
  • CRM & loyalty
View case
Retail & HospitalityStudio on the Envy platformLaunching soon · 2026

Sham Studio

Sham Studio is a photo and video studio in Almaty launching on the Envy platform: a separate installation of the system was set up in two days. Guests book rooms, packages, team services, equipment rental and drinks on the booking page, while the studio runs bookings, finance and payroll, a café with a kitchen screen, stock, CRM with gift certificates and Meta ad analytics. An AI manager answers in WhatsApp, and analytics show how many sales the AI closed and how many the managers did. The studio's brand identity and rules are still in progress.

  • Booking page
  • AI manager in WhatsApp
  • Café and stock
View case

FAQ

Frequently asked questions

Short, straight answers to the questions we hear most often.

How does an AI sales manager on WhatsApp work?

The bot keeps a knowledge base about your business, understands voice notes and receipt photos, offers free slots, issues an invoice right in the conversation, reminds about a visit and collects reviews. An operator sees every dialogue and can step in.

Where are conversations stored, and can the bot run on our server?

Yes. The bot is deployed on your server and the conversations are stored with you; one instance can serve several branches or brands.

What about Instagram and Telegram?

Instagram Direct is already built into the Envy platform and is enabled once Meta approves the app. We build Telegram bots too — for example, a bot that distributes requests among experts (2024, an archived project).

How much does an AI manager cost and how fast does it launch?

There is no public price list. The first working scenario — answers, booking or an invoice on one channel — usually launches in 2–4 weeks. We give a range after reviewing real enquiries.

Will the bot replace managers?

No: an operator sees every dialogue and can take over any of them. Sham Studio analytics show how many sales the AI closed and how many the managers did. The bot takes night-time and repetitive enquiries, a person takes the complex cases.

Ask a question

Next step

Tell us how enquiries reach you on WhatsApp today

One call — and we will say what the bot will close and what is better left to a person.

  1. 1Review of enquiries — 1 week
  2. 2One scenario — 2–4 weeks
  3. 3Other scenarios and branches — from 4 weeks
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